Testimonials from Estates IT™ Ltd Customers

“I am loving the new software”

“We have been working with Estates IT for many years now at Cadley Cauldwell. Nick is a superstar if I require any advice on our website or in general. David, Nick, Victoria and Alex have been great training us up on the EstatesIT.Software CRM and getting us set up after a bit of a wobble at first. (That was down to our end not yours) I am loving the new software system smoother, slicker way of working. Can't wait for the exciting new bits that get added every so often which makes working the system a dream. Keep up the great work!”

“Thank you guys once again.”

“I switched my business management system to EIT about 12 months ago and the expertise and help we have received has been excellent. Not only was the set up straightforward but the ongoing support has been unbelievably useful.”

“... seriously happy client”

“From: @myknight.co.uk To: @estatesit.com Subject: Version 8 Importance: High

Hi John, Hope you are well. I was upgraded to Version 8 today and had a quick run through it all with Dave. I just want to say the tweaks, updates and additions to the system are absolutely positively bloody fantastic sir!! I am a seriously happy client :)”

“...an absolute pleasure to work with”

“Being in an industry where we showcase properties to the world, I feel that you need to have a website that is well designed, highly visible, functional and most of all, easy to navigate - it is essential to the success of any business. EstatesIT has provided us with a website that incorporates all of these features and much more, our website is a testament to this. EstatesIT are a great team who are always available, willing to help and make changes when necessary. They are an absolute pleasure to work with!!”

“...they are fantastic to deal with”

“We have been successfully using Estates IT for software and website management at Butler & Stag since our inception. Over the years they have been a great sounding board for us and have taken the time to understand our ethos and vision. In particular we have an excellent relationship with Nick Hubbard who has been superb to work with throughout. Never contented to stand still, we are constantly updating our website and Estates IT are always available to discuss new ideas. Most recently we decided to take the plunge and develop a responsive website to allow visitors to our site a more user friendly experience and help keep us ahead of the industry competition.”

“... increased our volume of valuations”

“Hi Guys thanks for all your hard work on the website. The site has been live for only a few weeks and we are getting some really great feedback from new and existing customers. Not only are we happy with how the site looks but also being found on the search engines has already increased our volume of valuations. Great work guys and thanks for your ongoing support.”

“...absolutely delighted with the service”

“I am absolutely delighted with the service that we get from using PCHomes from Estates IT, we used to use a different software package and it was always an answerphone message when we called for support, but with Estates IT, we call them and are put through to support within a few seconds, they are very knowledgeable on their product and are willing to customise our system to suit our operation. The rental package that we have from them is reasonable as it means that we get all the updates as soon as they are available. I would have no hesitation in recommending PCHomes and Estates IT to any independent Agency who is looking for a complete package.”

“...staff are always so prompt”

“I love our database, now I am getting into it I can do things I never used to be able to manage with my short working hours. So pleased I signed up for it. Your staff are always so prompt in replying to any issues we have.”

“... incredible company to work with”

“We have worked with Estates IT for the past 10 years, they have been an incredible company to work with especially their customer service as compared to other companies. Anything needed is urgently dealt with, in some occasions the directors themselves are happy to help when necessary. They have been dealing with our website for the past few years but this year in particular they have designed an award winning website : More importantly Adam has been an incredible web developer and we are grateful to have worked him. Guys once again thank you for this great website!”

“...went smoothly and without a hitch”

“Just a short line to let you know how satisfied Pikes Estate Agents Ltd are with our new website which Estates IT constructed for us. From our initial meeting to completion the whole process went smoothly and without a hitch. We have received more traffic through our new website than any other portals from viewing requests, valuations and general communication with tenants moving in and out of our properties. I would be delighted to provide a reference for new businesses contemplating using your web services. Many Thanks”

“...second to none customer services”

“From the 1st day I contacted Estates IT I have had second to none customer services, advice and support from all of the team. Kind Regards”

“...massively improved productivity”

“I've been in the industry for over 10 years and I've used plenty of Property Management and Lettings packages during that time. We chose PC Homes from Estates IT for our new agency and from the start, we were impressed. They pride themselves on listening to their users and they then use their recommendations to continually improve their product. The front end is very intuitive, and all the information is on the screen in front of you, exactly when you need it. It integrates seamlessly into our website and Outlook, and has massively improved productivity. We have a great relationship with the web team, the support staff and the trainers, nothing is too much trouble for them and I would have no hesitation in recommending them and their product. Ten out of ten! Kind Regards”

“...can't be more happy”

“Right from the beginning we wanted a company that specialised in software and web design, with Estates IT we have this. We have now been working with them for a number of years and can't be more happy with the support we have received. I wanted a new website like no other in our area and this is exactly what we have. I had a vision and they made it a reality. Thank you to all the team for their support over the years. I would recommend any Estate Agent to use your services to help grow their business.”

“...best in the business”

“Thank you very much Estates IT From my self and everyone at Mapesbury we wish you and everyone at Estates IT a very lovely Christmas and New year. You guys are the best in the business. Thank you for all the help and supports this year Guys. We look forward to working with you all in 2015. Yours sincerely”

“...superb company and product”

“I would like to congratulate Estates IT on your quality of service and to say what a fantastic product PCHomes is. As a small agency we were at the stage where we either employed further staff members or utilised a good Estate and Letting Agency software package. We found PCHomes. Sales, training, projects and customer service staff members are all approachable and helpful and sort any issues we experience quickly and efficiently. The on-site training was especially helpful and we have the comfort of knowing someone is available on the telephone. And on a final note, the cost of all of the above service is not prohibitive for a small business such as ourselves. All in all superb company and product. Yours sincerely”

“... happy to recommend them”

“We've been really pleased with how Estates IT have handled our website. They've been helpful and friendly to deal with. When we needed our sales website upgrading, they understood exactly what we were asking for and were able to make the changes in the timescale we'd agreed. We'd be happy to recommend them to other companies.”

“...easy to understand”

“Right from the start we decided we wanted a specialist estate agent website provider after a precious bad experience! We found Estates IT web page easy to understand with illustrative examples of current sites that we could amend to suit our brand, it was clear that they knew what they were doing. We gave them a specification and they gave us clear direction and timescales that we would work too. The advice we were given was invaluable as was their creative side when it came to design work. Overall we are so satisfied with the service, value for money and product we received. We would not hesitate to recommend them in the future. Thanks for the ongoing support Estates IT. Steve and Mark Evolve Estate Agents, Somerset.”

“...an edge over your competition”

“I am emailing with regards to the service we have received from your team and more specifically Vicky. I just thought you should know that Vicky is a real asset to your business. We have always had an excellent experience with her. As I'm sure you are aware, it's rare to encounter anyone these days who genuinely wants to help a customer solve a problem or find exactly what they need. Anyone who treats customers with so much kindness and respect is a rare jewel, and truly gives you an edge over your competition.”

“...recommend you guys anytime”

“Just wanted to drop you an email to say how pleased we are with the website and mobile website. We had a couple of divert issues on our end with saltsmanandco.com but other than that Thank You. Please can you say thanks to Vicky as well as the team. Everyone loves to moan and rush to go live but there never any thank you at the end!! I will recommend you guys anytime.”

“...surpassed my expectations”

“When I sat down with Nick Hubbard and went through my wish list, I must admit, I doubted I would end up with what I had in my minds eye, but you guys have surpassed my expectations, so THANK YOU. Not forgetting David for his patience on our training days, and Jackie and Vicky for their excellent communication skills and patience on the phone with support. Starting a new business is hard and having to learning a load of new skills at the same time makes it an up hill battle, but you guys have definitely eased the pain, So once again a very big thanks from all of us here at LONDON ESTATES.”